Rachel joined Morrisons in April 2021 as their Chief Customer and Marketing Officer, accountable for sales at the £16bn turnover grocer and responsible for customer service, brand, product development, marketing communications, loyalty and CRM, price and promotions, digital, customer experience, insight and PR. Prior to joining Morrisons, she held a number of senior marketing and commercial roles at Sainsbury's and Barclays. She is also a Non Executive Director on the global fiduciary board of The Marketing Society, and has previously been a trustee of the charity Missing People. Rachel holds an MBA with Distinction from Imperial College Business School, an MPhil with Distinction in Linguistics from the University of Cambridge and a First Class BA(Hons) degree in French, German and Dutch from the University of Nottingham. In her real life, Rachel is a besotted mummy, Francophile, avid but average skier, lover of all things Tudor and occasional Peloton-er.